If your website hosting supplier supplies live chat support, you're able to talk with a representative live and learn useful information or get an issue resolved promptly. The main advantage of using chat rather than calling to talk to a live person is that you'll need just a computer with web access, so you will not pay any fees when you are in another country or state. What's more, it will be quicker to copy and paste info for example domains, usernames or error messages in other words details which are sometimes hard to give to the other side on the telephone. The real-time chat is also a considerably faster solution to contact the hosting supplier's support crew in comparison to using a ticketing system. Last, but not least, if some problem requires a bit more time to be resolved, you'll be able to do something different while you wait for support on the live chat, so that you will not lose time - something that is impossible if you're on the telephone.

Live Chat Support in Cloud Hosting

As we consider the fact that many situations are often resolved when you talk to a live person, we supply a live chat service for all of our prospective and current customers. The chat is available every single day and our customer support agents will help you with a number of questions and problems. In case you aren't our customer yet, you can learn more about our cloud hosting plans and the website hosting environment in general so that you can be certain that your sites will run efficiently on our servers. In case you already have an account and you have some questions or you have any kind of troubles with some of our services, you can join us on our live chat and we can supply you with the necessary details or assist you to troubleshoot the problem. You will have to open a support ticket for some issues that require longer time or the help of a sysadmin, still for a variety of common issues you'll get help on the spot.

Live Chat Support in Semi-dedicated Servers

Using the live chat support service that we provide with all of our semi-dedicated hosting service, you'll be able to get the answers for any questions you have or get lots of problems taken care of in no time. Our service is available each and every day, so that you will be able to speak to an agent even on holidays and weekends. If you are unsure which plan is better for your web sites or if our innovative cloud hosting platform covers some system requirements, you may join the live chat before buying anything. If you are an active customer, you'll be able to find more details about account settings, billing issues as well as a number of common tech issues you may have, for instance if you can't install an email account in a client on your PC. Our live chat can save you plenty of time regardless where you are or when you get in touch with us.