A 99.9% Server Uptime
The benefit of creating your own cloud hosting platform is that you don’t need to worry about compatibility – you configure a particular set of software applications in such a way so as to work with a given set of hardware elements. The outcome is something even more stable and reliable, as there are less potential risks of failure. We’ve built our cloud hosting platform using tried and tested hardware components together with a heavily tweaked version of SELinux in order to create a completely riskless environment for all your websites.
That’s the reason why, with each of our cloud service packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
To be able to provide a high–end hosting service, you can barely count on the default network configuration in a datacenter. We have built our own custom internal network in order to ensure a hyper–fast connection speed with the rest of the world.
And thanks to this, regardless of which data centers you opt for: our datacenter in US, our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe or our datacenter in AU, you will enjoy an assured 99.9% network uptime. And this guarantee applies to all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your hard–earned money at risk, you can’t feel really safe. That is the reason why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you don’t feel satisfied with our web hosting service or if you have to use a more powerful hosting solution, such as a VPS web hosting service or even a Linux dedicated servers – you will get a full refund, without any secret fees or repayment taxes.
24/7 Technical Support
If you happen to own a web hosting company, your customer service technicians are of primary importance. This is the reason why we have attentively chosen a very proficient team of techs, each with lots of years of experience behind his back. Thanks to them, our company offers 24x7 support with all our hosting services.
And not only that, our company offers a 1–hour response time guarantee. All support tickets are replied to in under 1 hour and our average ticket response time is just twenty minutes!