Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Solution Guarantee

  • Our tech help and support Dept is online day and night to handle each of your service demands. Every single ticket you post to us is going to be resolved within maximum one hour. If your situation demands aid from an admin, we’ll address the ticket to the person on duty and will let you know that the situation will soon be resolved.

  • Top quality support service
  • Expert Technical Assistance Service

  • Our client assist Department will be on duty for you 24/7 to to respond to all help demand tickets that you submit. We offer client help for the software applications that are installed in advance on your web server. These include our in–house produced Online Control Panel, the chosen OS and the server administration panel (in accordance with the VPS type).

  • Intuitive help center
  • An Intuitive Help Section

  • In the Online Control Panel that comes at zero cost along with your virtual server, you will find an educative Help zone, that includes all that you should be informed about when running your web sites and programs. We have integrated a wide selection of how to reports and video tutorials that illustrate the common website managing responsibilities in an easy to read fashion.