Extensive Online Documentation in Cloud Hosting
If you have bought your first cloud hosting account through our company or have moved your site over to us, you’ll grow accustomed to our platform and our in-house developed Hepsia hosting Control Panel in no time as we have prepared a detailed web-based knowledge base where you can find all the info that you could ever need – both general info in regards to the web hosting service as a whole and more specific info about the different features that you can use and the issues that you might run into. The articles are available in 2 locations. The entire article archive is accessible through the Help section of the Control Panel. You can find articles that are dedicated to the different functions in each Control Panel section as well. You can learn how to accomplish de facto everything, from enabling an .htaccess config file to administering a mailing list, and all the articles feature thorough guidelines, so you’ll never get puzzled because of an ambiguous text. Needless to say, in case you chance upon a more specific obstacle and you cannot find a solution in our knowledge base, you can get in touch with our help desk team 24x7.
Extensive Online Documentation in Semi-dedicated Servers
We’ve prepared a comprehensive online knowledge base for all our current and future customers, so if you buy a semi-dedicated server account through our company, you will be able to find any information that you require at any time. We’ve got a myriad of informative help articles, which will help you better understand what’s happening in your semi-dedicated server account – "What is PHP?" and "What are file access permissions?" are merely two examples. Our in-depth tutorials will help you do anything you wish – extract an archive file, import a database, forward a domain, etc. Moreover, we’ve also got troubleshooting instructions, which will allow you to find out what spurs a given problem and the feasible solutions for it. If you’re unable to send e-mail messages or your domain name opens an HTTP 500 error message, for instance, you can check our knowledge base and recover the problem right away. You can access the articles through any Control Panel section, as well as through the dedicated Help section.