Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all VPS server solutions we offer and you are able to add it either during the signup or at any time later on using your billing CP. It features one hour of custom work on your server, so our administrators can assist you with software installation or setup. They can furthermore troubleshoot any piece of software which you have already installed if it does not work properly, so you will not need to waste time to determine what is wrong since they can help you in a very quick and expert manner. Since this is a one-time upgrade, you could get it only when you need it and if a particular task takes less time, the rest of the minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is effective when you are unable to do something on your own or if you have our Managed Services upgrade, but the half an hour of custom work it includes are not enough for a particular task.
Installation and Troubleshooting in Dedicated Servers
You can add the upgrade to any one of the Linux dedicated servers which we offer at any time that you need it. If you need some custom work from our administrators as soon as your hosting server is set up, you'll be able to acquire the upgrade during the hosting server signup process, or when you need something to be carried out later on, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with 60 minutes work from our admins on your machine, so in the event that you come across any problems to install a third-party piece of software or some app gives errors and does not work the way it ought to, our experts will be able to help you in a very timely manner. If a task takes less than sixty minutes, the rest of the time will be available for future tasks and you'll be able to see it within the billing area. This upgrade is ideal in case you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it features.